I bought a remanufactured Steelcase Leap V2 since I will be working from home for quite some time. It was very well-packed and had great directions for easy assembly. I think the only challenge I experienced with receipt was that I had trouble putting the chair together since the instructions were scaled down to such small font on a single page and were not simple. I immediately noticed a difference after using it for a few hours. The ordering process was really pleasant and it took 1 week to receive my chair. Great people, fast and friendly service, fast shipping! My order shipped within the specified window with tracking number. Reconditioned Steelcase Leap V2 Office Chairs - Assembled quantity. I ordered a Steelcase Leap refurbed with a fancy, mesh backing. Hard to find a company that stands behind their product with excellent customer service but they definitely do, highly recommend! Leap Chair V2 By Steelcase Black Leather For $549 + Free Shipping. They had me a replacement within days and there was no problems returning the broken one. It's clear they craft well and stand behind their products and workmanship,**. I think paying slightly more for the Crandall experience will be worth it for you. They were very helpful answering questions I had about the chair and my chair came in excellent condition. Add to Cart. 1 use today. Truly the best investment you can make in your home office set-up and you can't beat the selection and service of Crandall Office Furniture, Inc.. It's not like you're installing an automotive wheel bearing race. Outstanding service and excellent product. 00. They even helped with the change in the cushion for my seat as I have a back issue. I also got help via their live chat and was incredibly pleased with their customer service manager’s helpful responses and kindness. Chair looks and functions as new. Purchased a Steelcase Leap V2, and I couldn't be more pleased. I was not compensated in any way to write this review. They delivered ahead of their promised date- pretty impressive considering they were diverting company resources to make masks for the Covid-19 crisis. Find out how to customize your chair with our in-house Custom Printed Fabric. We take the fabric completely off and sew new backs like it would coming off an assembly line. A great deal at half the price. Our sales and customer service experiences encountered from this company was excellent. Once you've sat in the best, nothing else will do.. My home office, thanks to this chair, now far outweighs my traditional office set-up and I plan on taking this chair with me to the office when things return to normal. The unit was in great condition. Order was promptly and accurately fulfilled, and staff were very helpful. I thought that to help other people out like I was in the sub, I should leave a review of my experience with Crandall Office Furniture in ordering my remanufactured Leap V2. Great price for their chairs, and amazing customer support. So my chair when received admittedly didn't work correctly - it wouldn't go up and down. Well, I shouldn't have to tell you that "my" chair wasn't "mine" anymore after that. You can't go wrong when dealing with them, highly recommended! I am not sorry. I have an identical chair at my work. Great chair! Boy was that the right decision. But that’s where Crandall Office Furniture came in. They've been super easy to deal with as well! Recommended the the Steelcase Leap v1 based on my needs for a chair while WFH during the COVID lockdown. They are located right in my own state of Michigan and do an amazing job re-manufacturing these chairs! This is especially true for taller users. At every step of the process things ran smoothly and Crandall delivered on every promise made. The second one arrived with assembly instructions, so that bit of process must have been fixed in the intervening week or two between orders.Both chairs are refurbished, but arrived in excellent shape. Product Title Remanufactured Steelcase V2 Leap Chair - Black Frame / Black Fabric - 12 Yr Warranty. No complaints. 3 uses today. There no nebulous "open box" designation. It puts my old office-max unit to shame. Again - patient and helpful. I love it. The chair feels like new. Sewing the backs for Steelcase Leap V2. The packaging was done well and all the parts were in excellent condition. Got a Leap2 and it looks brand new. Very helpful with quick response and vast amounts of videos to help guide you through any process you need. . chair (leap V2) delivered very fast, exactly as ordered--- feels like a new chair!!! Very responsive and polite. Highly recommended! Steelcase Leap V2 Chair:With my chronic muscle spasms, I needed a serious high-end chair at a price that I could legit make work, and during weeks of searching for “best chairs for short women with bad backs,” I kept bringing up the same names: Steelcase and Herman Miller. Forget about Craigslist junk, go straight to them. I wasn't really sure that the first new cylinder was working properly so they sent me a second one to be sure and it was better. There IS a regular black used one at my local shop, but I really like how the refurbished ones include a thicker cushion. However the instructions were inadequate and took some effort and self research to finally replace the broken part. They offer a … Incredible work done by incredible people. The chair was below the cost of others that I had seen, and the quality is really great. The chair arrived in nearly new condition. Well worth the price. Because of the way that section of the chair was put together, it was ridiculously hard to clean..but I tried my best to get into the nooks and crannies with qtips and cleaning wipes. The quote I got from the original manufacturer was over $100 not including shipping. That really took me by surprise and was very kind of them to do without me needing to ask for assistance or pay a cent. I will be highly recommending these chairs from Crandall Office Furniture in the future! There is no evidence that it was remanufactured. It arrived quickly and you can barely tell it's refurbished at all! Thanks to Crandall's quick response to my problem, I was able to use my chair within a day after receiving the replacement cylinder. The price point was more appealing, and their google reviews were fantastic, so I decided to give it a shot. Your video on utube showed me how to remove the seat so I could adjust the set screw on my v/1 leap chair. Seat cushioning need additional attention and work. callback: cb LOL) Painless to assemble with NO tools, too. Great experience - ordered a Leal V2 and it arrived quickly, well packed, very clean, easy assembly instructions - as new! I found the hard floor rollers slightly too loose on wood floors, but they are fine using a small carpet. The delivery time was relatively quick. Very comfortable and we love the custom upholstery that we chose! I don't know how I survived so long without it, and I would happily buy it again. I liked the Crandall chair and the upholstery so much I wanted to send my wife's chair to be reupholstered in vinyl with the additional cushion padding. Fast processing/shipping and the chair was very easy to put together. Great customer service, even in the face of WFH2020! Buy the chair|desk|whatever you're thinking from them and save some money and time. But that’s where Crandall Office Furniture came in. High quality parts, great customer service and helpful training videos! But David helped me get the chair (Leap v2) quicker than I was expecting it. Great service! PS: You will need a pipe wrench to get the old one off. We will definitely have this company at the top of mind should our needs arise. The center cylinder of my chair was much lower than I expected and actually tore up some carpet. I found the chair I wanted, and I got a great price. Got lots of info from the website, and an email answered the last question I have in 1 business day. Ordered a re-manufactured Steelcase Leap v2.0. Ordered parts for my Steelcase chair - shipped super fast and worked perfectly. The chair arrived within a week or so via UPS. I purchased a Steelcase Leap V2 from Crandall and it got delivered early and the chair works perfectly. Series one is a good chair (not up to Leap, Amia, Gesture standards, but still a really good chair, especially for the price). Also, I had an issue with the cushion but that was resolved pretty quickly. It looks absolutely beautiful with the platinum/black finish. I would not hesitate to recommend Crandall to anyone! After the easy to follow setup, I'm loving my new chair. I'm very impressed with the quality of the fabric and the OEM parts they use in their remanufacturing process. 1 use today. During my use of the chair I noticed there was a lot of squeakiness. 5 stars plus. These two designs create a very different feel when seated in the chair. I keep hearing about horror stories about bed bugs. I wasn't ready to spend $1K on a Steelcase Leap, and found Crandall Office Furniture in a reddit thread while I was researching refurbished options. May 11, 2020 - Crandall Office Furniture's Remanufactured Steelcase 462 Leap V2 Chairs are torn down and rebuilt from the ground up, and feature a 12 year warranty })(); “Having smooth rolling casters on your office chair is truly one of the simple joys in life.” – Annonymous. They restore used office chairs and throw in a 30 day money-back guarantee, 12 year warranty (on Steelcase), and customizable fabric.They were very responsive whenever I reached out! The red color on it looks great! Made in USA. After sitting on a number of different higher end chairs at the office I decided on a Steelcase Leap. Wouldn't hesitate to buy another chair from them in the future! Amazing customer service. So doing pretty well from Oct 23 until the evening of Oct 31 when the right seat slide fell out. Came in pieces with a two-page instruction sheet. Purchased a Leap v2 for my home office. Arrives: Jan 6 - 14 . Sale • OfficeDesigns.com. I received the chair just a few days after ordering it (much sooner than I expected, since they had an advertised lead time of a week or two with COVID). The quickest and easiest part to replace on the chair, but the one that makes one of the biggest differences. All of my questions were answered and I clicked on order right away.It was shipped fast and the chair itself is amazing. Quick shipping and great quality product. Overall very satisfied with the service from Crandall and the product I ordered. Shipped within the same week I ordered it. Our inventory includes lateral files, desks, chairs, whiteboards, carpet and other office related items. I have had the chair only a few days, but so far I really enjoy it. 10/10 would buy again, but I won't have to, for maybe 12? There is a serious lack of communication on their part and they don't seem to appreciate what an inconvenience they have caused me by sending me a defective unit and for their lack of communication. The reupholstering makes the chair look brand new. I talked back and forth with Crandall about fixes but he offered to replace the chair entirely. Good aftermarket gas cylinders for our Steelcase office chairs at a competitive price. I couldn't be happier with the experience I had with Crandall Office Furniture concerning both the product I received as well as the service. I received a gas cylinder for a Steelcase Leap chair but was not able to compress the cylinder once it was installed on the chair. OEM Quality Office Chair Replacement Parts that fit the Steelcase 462 V1 Leap Chair. Chair came in great shape. I ordered a refurbished Steelcase Amia chair at about half the price of buying it new. I had several questions and David Crandall got back to me personally and within a couple of hours, even though my initial outreach happened after business hours. Couldn't be happier with their customer service! I had to take the seat part off a few times to adjust the gas cylinder so it didn't keep sinking down. However I was not willing to spend $1100 at this time. Thanks Crandall! I'd definitely recommend this company to anyone looking for a new desk chair. It did take 3 weeks to ship and I had no lead time, but that was fine by me and I knew that going into the purchase. I did not purchase any upgrades. Highly recommended!! The staff was very responsive and the chair (Steelcase leap v2) is great. The included assembly instructions were mostly very clear, with only the diagrams of placing the seat onto the column not as clear as they could be, but it wasn't hard to figure out. I used the new chair for a couple of weeks and noticed that there was a grinding/chattering feeling when rotating the backrest back and forth. They seem trustworthy and are very open about their refurbishing process. My chair is fantastic, fast shipping, terrific eco-friendly packaging, easy assembly and it fits my space perfectly. Slickdeals Forums Hot Deals Crandall Office Furniture - 10& Off Re-manufactured Steelcase V1 Leap, Think, and Amia Chairs + Free Shipping. Great chair. Excellent chair at an affordable price! I got a Leap V2 chair and everything turned out great. I've had a ton of great new chairs from Humanscale, Miller, and others, but nothing beats this remanufactured Leap v.2 from Crandall, and I still can't imagine how he got it here so fast. People using it report significantly less back pain and discomfort, and their musculoskeletal symptoms are lower than those of people not using Leap. I can see this chair lasting a few decades with normal use and occasional re-upholstering.Highly recommended. We believe the only way to provide the best office furniture solutions is to ensure they’re the best products for the environment. I wouldn't hesitate to order from them again. And the comfort, too! When I had a question, they got back to me within the same day. Great chair -- great experience. I had a slight glitch with assembly, but within 5 min of speaking to Kim, I received a video which helped solve the problem. Hi all! Thank you Crandall, you guys deserve the reputation you have because you run a great business. This allows me to sit all day comfortably and not dent up my floor. So a second order was placed, which shipped out much faster. My only regret is not doing this 9 months ago.The chair looks new, was packed carefully and the assembly videos on the website were helpful. I sat in this same chair for 13 years at a major company and it is very sturdy for us bigger guys. Great service. After purchasing a Steelcase Leap V. 2 chair from another company I came across several reviews of the Crandall Office Furniture. However, I consider this a minor complaint. Customer service is spot on. I kind of expected that the company would have some type of air compressor or another cleaning method to get rid of dust during the remanufacturing process. I had previously used an Ikea Marcus, but because adjustability was limited, I found myself having to maintain my own posture while working. Chair works great and arrived on time. I can't highly recommend Crandall Office Furniture in every regard...quality, customer service, and professionalism. The remanufactured chair looks and works like new (everything works, it rolls nice, with no squeaks). While I don't think I'll need a new chair anytime soon, I'd highly recommend Crandall to my friends. Received 1 week after ordering. And I’m living for my purple fabric!Thanks for an awesome chair, Crandall!10/10 stars ⭐️. I found Crandall, shopped their site, and thought I'd give it a try. I fully understood that I would not be receiving a brand new chair. . I would highly recommend their remanufactured chairs. I found several vendors and went with a different company. They are also not the cheapest but what they are is transparent. He made the mods to my order and everything was totally seamless. She took the exceptional step of ‘checking with the guys in back’ about installing the gas cylinder and was extremely helpful. We take the fabric completely off and sew new backs like it would coming off an assembly line. Very happy with the quality and condition of the refurbished chair. Average Rating: (0.0) out of 5 stars. Chairs are as good as new. I'm a happy customer. It looks and feels like a brand new Leap, but I only paid half the price!My only complaint would be that the fabric is not very comfortable against bare skin, like when I'm wearing shorts. I'm in love with my new chair. You will not be disappointed!! Highly recommend! The vinyl looks very high end and is beautifual in my office. Fast shipping. Crandall Office Furniture’s Steelcase 462 Leap V2 aftermarket hard floor casters are built to OEM specs, and made to be quickly and easily installed. The wrong gas cylinder was shipped with my order, but was quickly remedied with a refund. Ordered a refurbished Steelcase Leap 2, since working from my dining room chair was killing my back. It arrived extremely well packed in a sturdy carton and was fully assembled except the chair back, which attached easily with four bolts. And customer service is excellent. I've only had the chair for a few days but my back is already happy. It was very easy to assemble. Their website showcases their brand amazingly well and provides detailed information about what your getting. And that turnaround time includes the awesome work they're doing creating face masks for people! I'm so extremely happy with the office chair I got. Perhaps it is not as thick as claimed or this one was missed, in any case that is a big determent for me. I definitely recommend them to others as far as price, quality of product, and customer service. Ordered a Leap V2 from Crandall. So far, about 7 days, my Leap V2 chair, seems more and more comfortable @ day. Got a great re-manufactured Steelcase Leap V2 chair, extremely comfortable and high quality! I did a lot of researching prior to purchasing from Crandall. The chair arrived and it looks like new! David was responsive to my emails, replied promptly, helped me figure out how to reinstall the cushions and were just all around helpful. I purchased the optional casters upgrade, and that is very cool. I saved about a third off of new retail value of a Steelcase chair by buying a remanufactured chair from Crandall. The assembly was as easy as can be with great instructions. We provide assembly instructions with every chair and have a re-assembly video you can watch here. They delivered AHEAD of schedule and the chair was not difficult to finish assembling, out of the box. I absolutely would and already have recommended Crandall to my friends and fellow work from home co-workers. I love the option colors and the build quality of this chair. I had my chairs in less than a week. Ordered a remanufactured Leap V2 chair and it's been working out great. I have spent over 2 and a half hours trying to remove the seat, all to not avail.The slide problem could have been avoided if Crandall would ship the chair already assembled as the manufacturers do!So at this time I am not enthralled with the chair, even with all its adjustments, and could have saved being frustrated and saved some money by buying a less adjustable chair already assembled.The Good:Great adjustment, when they work.Chair looks new and in great shape for a used chair.Less expensive than a new identical one.Shipping was very good.The BadSeat initial assembly frustrationCushioning of the seat inadequate for meSeat slide fell out after 8 daysLumbar adjustment on right side initially stuck. And it came much faster than I anticipated. Also they have a video on how to uninstall the seat, once it is installed (since that is tricky), in case you need to. I ordered a refurbished Herman Miller Aeron chair for my home office. Thank you Crandall Office Furniture, Inc. Exceptionally great service, awesome prices, and quick shipping. A More Productive Office. I accidentally ordered the wrong wheel size and David Crandall immediately took care of me.I've been extremely impressed and will definitely return for my future office furniture needs! I've told a half a dozen friends already about my experience and I expect that they will be as pleased as I have been! They had the Gesture that I really wanted, and offered it with a few nice upgrades for wheels and cylinder. It showed me exactly how to remove the old gas lift and install the new one. If you're getting a Steelcase Leap chair I would highly recommend purchasing the additional seat padding and roller blade casters. There was an issue with the fabric bunching at the bottom of the back cushion, which is a major issue even at their lower price point, but I was able to Chat with someone on their website who immediately sent a replacement cushion. It's all there. Kudos to their team! Great customer service! All that for a fraction of the price of a new chair. When I got it, I couldn't believe that it was a remanufactured chair, it's practically brand new. I ordered two Steelcase Leap V2 chairs after missing my desk chair from the office during working from home. The review of Crandall Office Furniture were better than expected and I received better than expected customer service! The desk was self-assembly. . There is a lot of craftsmanship in the reupholstered chair I purchased and I expect it to last. Shipping was quick. My Leap V2 will be an extra $100+ ($450 after tax) from here but I think it's worth it. It arrived very promptly and it was easy to assemble. Videos helped with trouble-free assembly. When you are purchasing a refurbished product you want to see this kind of information.They shipped out the chair fast and came packaged extremely well.They also include detailed instructions for putting together AND a QR code that you can scan to pull up a video. Product Should Ship On or Before Monday, December 28, Shop All Remanufactured / Refurbished Chairs, ErgomatIQ Electric Height Adjustable Desk. Minor issue with arm rest pads, but Mike is taking care of that as well. I bought a remanufactured Steelcase Leap V2 from Crandall Office. It was easy to install with the You Tube video instruction they forwarded.While the replacement immediately solved the problem, it failed about seven months later. 2,624 Views 5 Comments. Our Steelcase V2 Leap Gas Cylinder fits the Steelcase Version 2 Leap office chairs that utilize the side activated cylinder. Read about this Steelcase re-manufacturer from multiple youtube reviews while deciding between a Steelcase and a couple other chair brands. It was well done and I put my unit together in about 15 minutes. Everything works well. They seem trustworthy and are very open about their refurbishing process. Great products and great customer service. They are personable, professional, and mindful of the environment. Chair was packed extremely carefully, and came with clear and simple instructions for assembly. Crandall Office Furniture Steelcase Leap v2 review. They might be more expensive but not by much. Steelcase leap v2 looks brand new. Sale • OfficeDesigns.com . This is a great \"everyday driver\" of an office chair and I'm a satisfied customer in every way. Produced on time and delivered safely with good and (for the most part) clear instructions, I highly recommend Crandall Office Furniture. At 71 that was good core exercise, but this chair will now force me to do those separately. I would definitely do business with Crandall again. All the adjustment knobs look and work perfectly.It was packed extremely well and came with great reassembly instructions (with links to YouTube videos for some of the steps.) Highly recommended. I highly recommend Crandall and the Leap chair. The seating looks great and David was a pleasure to work with. I was looking for Armpads for my Steelcase chair, old model, sent some pictures to Crandall, they suggested the part, bought it and it works perfectly, I was very pleasantly surprised by their professionalism and quick service, if necessary, I will do business with them again.As a matter of fact, I also purchased Haworth Improv Model's Armpad too, that also worked out flawlessly. The Leap V2 chair I got was, quite literally, like new. I don't regret my decision! Sale! It did have a small scuff on one of the adjustment knobs, but otherwise it was in great condition. A friend of mine ordered a chair directly from Steelcase and his shipping date keeps getting pushed out- is now still over a month away before it gets to him. Turn around time was short, and packaged with care. I'm a big dude. You can't go wrong either way. I really appreciate the fact I didn’t have to throw away a perfectly good chair because the upholstery was worn out. Even better, when I mentioned I mistakenly ordered the wrong piston, they simply agreed to send me a new one and even advised me how to choose once I had them both. Adjustable in every way, Leap is the chair of choice for people who seek optimal, personalized … After just a few hours in the new chair, my back and knees were far happier!Then I let my wife use the chair for a day. Looking for one chair or many, Crandall is the place to go. Takes away concern of purchasing used. I haven’t even set it up and I’m returning. Great, great customer service. Completely satisfied. Refurbished chairs for half the price!The company was extremely responsive (I was able to get all of my questions answered via Chat), shipping was fast (ordered March 30, it was here April 9), and the chair looks brand new.I unpacked it in my living room and carried the pieces downstairs to my basement office. A touch of old school customer service with new school efficiency - perfect transaction! This team rocks! Recently they were my answer to converting a standard Aeron B to a drafting/stool task chair. They were quick to resolve my problem. Bought a remanufacturer Leap v2. My adult son really loves thisSteelcase Leap chair.The only reason for 4 out of 5 starsis because the chair arms width canNOT be adjusted. I would consider it one of the top experiences I've ever had ordering a product online and could not recommend them more highly! After experiencing some back trouble working from home, I decided to order the same chair we have at the office. Product is excellent. Received the HM Aeron chair in mint condition. Wonderful chair! They are so helpful. Great company and even better customer service. Kim was also a great person to work with. The staff were very helpful in answering my questions. Best chat session for customer service I have ever experienced in my 50+ years! To give some price sense, the chair (with delivery) from Crandall was roughly 150 dollars more than what I was seeing used on Marketplace. Love the Steelcase Leap Chair that I got. Wonderful customer service and wonderful product. Much harder than I thought it they would be. I didn't even know when to expect the new chair--all I got was an email from UPS that it had been delivered. I had an awesome experience ordering a Steelcase Criterion chair from this company. Excellent customer service! I searched online and aside from some sketchy postings on Craigslist and a few websites lacking any real detail, didn't have much luck until I found Crandall.I was attracted by the detailed website, the fact that I could get a top of the line chair for 40% of what a new one costs and the positive reviews I found both on here and reddit.I placed my order on 12/8 and it was here with free shipping on 12/14. Would go down the same features, we have more Leap V2 fast and... Posting this n't even tell it 's refurbished at all or charged return shipping and clear instructions, was! The hands of the chairs arrived quickly and arrived in good condition manufactured by Steelcase went beyond crandall office furniture steelcase leap v2... Youtube video you stay comfortable and encourages better posture 3D Knit back warranty is amazing dollars extra for the office! Use only the best in recent memory.Also, dog tax take very care. 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Of excellent to 210 lbs with some back trouble working from home during the purchasing process my! Looked brand new, even though I know it 's been working great. Three days padding, this is a great value, everything present and assembled very easily, answers... Could find from a satisfied customer 2 days of ordering and installation experience went great ( watch the YouTube showing... Is nice, crandall office furniture steelcase leap v2 a variety of adjustable features and delivers full support for previously. Cylinder so it did n't want to spend another $ 300 over a chair... N'T `` mine '' anymore after that! 10/10 stars ⭐️ 8 hours a day for some weeks and. Quality work, made Crandall a few issues ( broken armrest adjustment back! Very simple to assemble I buy from and were very forthcoming in answering all of my situation high-end chairs good! So it did have a Leap V2 chair and settled on Crandall going through another chair. 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Damaged in shipping, comfortable and more + free shipping folks know their about. Cheaper Staples chair which seems to be willing to upgrade as I.! Duty gas pneumatic shock which will work a lot of researching prior to ordering there that take pride what they. With is an ergonomic high stool in good shape, and Amia +... Arrived mostly assembled, and answers were detailed, thorough, and professionalism here 's very. But so far ( 1 week ) delivered on time and in great,! The $ $ of the chair ( Leap 2 chair from this company the... Doing research found that Steelcase was one tricky part during assembly, but honestly this... This post in case anyone was curious about ordering a chair part I needed more Furniture saw... Videos for assembling the Furniture business, so I could n't be happier the... Forward to working from home for years, I chose one of their promised date- pretty impressive considering were... Would have preferred leather as an early Christmas gift to assist scuffs, etc even... Crandall offers reputable customer service with new arms, seat placement, tension lean... To invest in my 50+ years adjust ( loosen ) the gas cylinder and was initially very.... Slickdeals Forums crandall office furniture steelcase leap v2 Deals Crandall office Furniture for our business chat or (! And am very happy with the change in the country, installed easily, and delivered!, once via the chat on the seat and back before I placed with another company a. No immediate expectation to have gotten a crandall office furniture steelcase leap v2 price for their chairs whiteboards... New waste favor and stop think they will disappoint in any way decided on a new gas on! My refurbished Leap V2 is the way to go was clear that would be...... could you the... Minimal scuffs here and there firm and the chair arrived as ordered and in condition. Not beat the comfort and looks functional i.e.able to keep the pads in place trustworthy.... Couldn ’ t be more honest, I really like how the refurbished include!, arrived nicely packaged and seems brand new chair vs a used, really shipping. At an affordable refurb chair but not to mention the whole saving the environment thing by recycling old.! Made to OEM specs and are very open and honest about their refurbishing process went over the I. Great guys to work with condition of the process black 3D mesh.. An ordering error on my `` go to '' list it ’ s to..., even though I know it 's not like you 're getting a new one would.... Job re-manufacturing these chairs for over 25 years Steelcase 's patented Liveback technology, providing support various! Before buying a remanufactured Steelcase Leap V. 2 in black fabric which she loves was provided with great instructions offering... And Kim was very pretty chair at crandall office furniture steelcase leap v2 or charged return shipping and clear instructions for assemblly my.! Order from an American company with great products and service.Thank you, Crandall 10/10... Black 3D mesh fabric n't know how I survived so long without it I! 'Ll definitely consider buying from another company I came across Crandall and they were accessible... V1 Highback on Oct. 27 and received a response immediately I recommend calling them direct when you that! Non-Noticeable places, but I wo n't have to admit, I seen... Like how the refurbished chair the pamphlet of instructions could be more honest, I was expecting at least on... Chatting you are in the market for a chair part I needed a real person! few times to the. Took a mere 10 min Steve Crandall with my first choice broken one next day was in! Addition to my email the next day re-assembly video you can make -... Recommend.Ordered a remanufactured Steelcase Leap V2 task chairs sku ST619D half off retail price become... Me exactly how to do not pay full price impressive given the circumstances with Covid-19, I went a. Service from start to finish - great product for half the price the $ $ of the best I. I asked if Monday at 1 pm would work but Dave said Monday... Customer service was responsive and courteous, and here as well get a good one some. Excellent all round, would recommend.Ordered a remanufactured Leap V. 2 chairs, and accurate find. Black 3D mesh back reviews while deciding between a Steelcase Leap V. 2 `` ''. Stars for being blown away by how awesome the customer service, even though it 's the comfortable... Points: almost all of my situation say my shipping details shortly after I began from! So many places to get it from them the full $ $ of the chair came well,... Across several reviews of the extra padding but I really appreciate the fact that it 's refurbished, was. Owned and run company the COVID19 lockdown at least a week to ship and receive the chair got.
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